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Box Office & Ticketing

Purchasing Tickets

Tickets may be purchased in person, by phone, or online at ticketmaster.com.

Purchase tickets directly at our Box Offices by visiting or calling:

Coronado PAC
314 N. Main St.
Rockford, IL 61101
Monday - Friday : 12PM - 4PM

Phone: 815-968-5222

BMO Harris Bank Center
300 Elm St.
Rockford, IL 61101
Monday - Friday : 9AM - 5PM
Phone: 815-968-5222

If you purchase tickets from a non-authorized person or outlet, you risk purchasing a lost, stolen or fake ticket that is not valid for admittance, regardless of the event. Only valid tickets will scan to authorize entry for an event. Lost or stolen tickets may be deactivated and thus will not be valid for entry. Anyone who purchases tickets from a third-party site, "scalper" or ticket broker does so at their own risk and in most cases is paying a premium.

Box Office & Ticketing FAQ

Event Updates

The following events have been cancelled or rescheduled. If you have any questions, please reach out to our Facebook page or email boxoffice@asmrockford.com.

For ticketing questions, please call our box office at 815.968.5222 or email boxoffice@asmrockford.com.

  • Tuesday, May 18 – Blue Man Group (RESCHEDULED: April 25, 2022, 8PM)
  • Wednesday, May 19 – Blue Man Group (CANCELLED)
  • Thursday, November 11 - L.O.L Surprise (CANCELLED)
  • Saturday, November 13 - Gary LeVox (CANCELLED)
  • Friday, November 26 - Martina McBride (CANCELLED)
  • Wednesday, March 2 - Daniel Tiger's Neighborhood Live (RESCHEDULED: June 4, 2022)
  • Saturday, April 2 - L.O.L Surprise Live: Calling All B.B's (CANCELLED)

Blue Man Group (show 2) - Due to tour routing, the number of performances of Blue Man Group has been reduced from two to one. Since we are unable to accommodate exact seat locations, the originally scheduled performance of the Blue Man Group on April 15, 2020, subsequently rescheduled for May 19, 2021, has been cancelled. Those of you who purchased direct from Ticketmaster.com will automatically be refunded. Blue Man Group will perform in Rockford for one night only on April 25, 2022, and great seats are available! If you would like to purchase tickets for the rescheduled performance, you may do so via Ticketmaster or by calling our box office at 815.968.5222.

Gary LeVox - Gary LeVox's originally scheduled performance at the Coronado Performing Arts Center on Saturday, November 13, 2021 at 8p.m. then rescheduled to Sunday, May 15, 2022 at 7p.m. has been cancelled. All tickets will be fully refunded at the point of purchase. For additional questions please contact your point of purchase. Need more help? Please contact our box office by phone at 815.968.5222 or email at boxoffice@asmrockford.com.

Martina McBride - The November 26th performance by Martina McBride has been canceled and tickets can be refunded at point of purchase. Tickets purchased online through Ticketmaster.com were refunded automatically. If purchased at the box office, please contact us at 815.968.5222.

Daniel Tiger's Neighborhood Live! - Daniel Tiger’s Neighborhood Live!, originally scheduled for March 2 at 6:30pm, has been postponed to June 4 at 6:30pm. All previously purchased tickets will be valid for the new date. Any refunds for those who cannot make the new date must be requested by March 11, 2022. If you purchased your tickets via Ticketmaster, you may request a refund online inside of your Ticketmaster account. If you purchased your tickets at the box office, please email boxoffice@thebmoharrisbankcenter.com.

L.O.L Surprise Live - Due to COVID-19 related complications, L.O.L. Surprise! Live has been cancelled. We are very disappointed that fans will not be able to see the show. All tickets will be refunded at the point of purchase. We apologize to the fans of L.O.L. Surprise for the inconvenience. If you have any questions, please contact our box office at 815.968.5222.

Refunds

Fan Safety is Priority. Click here to find out the Status of Your Events or Information Regarding Cancellation and Rescheduling of Live Events

Refunds may be available at the point of purchase after the rescheduled dates have been announced. Tickets for the original dates will be valid at the rescheduled date.

For ticketing questions, please call our box office at 815.968.5222 or email boxoffice@asmrockford.com.

We greatly appreciate your patience while we work with event promoters to obtain firm information regarding event postponements and cancellations through these unprecedented times.

By requesting a refund, please understand that your tickets will be void and you will not be admitted to the rescheduled event or guaranteed the seat locations.

If you purchased tickets for an event that is offering refunds at this time, your refund will be processed as follows:

Events Offering Refunds

  • Dancing With The Stars LIVE (Original Date: March 13, 2020; Cancelled) Refunds available
  • Rockford Laugh-A-Thon (Original Date: April 4, 2020; Cancelled) Refunds available
  • Alison Krauss (Original Date: May 15, 2020; Cancelled) Refunds available
  • RSO: Beauty and the Beast (Original Date: May 16, 2020; Cancelled) Refunds available
  • Blue Man Group (Original Date: April 15, 2020; rescheduled to May 19, 2021; Cancelled) Refunds available
  • Martina McBride (Original Date: November 26, 2021; Cancelled) Refunds available
  • L.O.L Surprise Live: Calling All B.B's (Original Date: April 2, 2022; Cancelled) Refunds available
  • Gary LeVox : One on One Tour (Original Date Nov. 13, 2021, rescheduled to May 14, 2022; Cancelled) Refunds available

If you purchased tickets for an event that is not listed here, please contact boxoffice@asmrockford.com or call 815.968.5222 for more information.