Rules & Guidelines
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Alcohol cannot be brought into the Coronado Performing Arts Center. All guests must be age 21 or older and provide legal identification to purchase alcoholic beverages at the Coronado Performing Arts Center. Alcohol purchases are cashless and are limited to two (2) beverages per buyer. Management reserves the right to refuse service at any time. Alcohol sales can be terminated at any time at the discretion of management.
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Animals or pets of any kind are prohibited with the exception of service animals for guests with disabilities. Service animals are welcome inside the building and must remain on a leash or in a harness at all times. Please indicate when buying tickets if you intend to bring a service animal to the building so an aisle seat may be reserved for you.
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- Purses no bigger than 8.5" x 11"
- Clear bags 12" x 6" x 12" are approved
- Only clear drawstring bags 12" x 12" are allowed in
- Diaper bags allowed (must be accompanied with children)
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The Coronado Performing Arts Center Box Office is located at 314 N Main St, Rockford, IL 61101 in downtown Rockford. Box Office is temporarily closed until further notice. Open only on event days. Hours subject to change. Tickets can be purchased at the BMO Center Box Office (M-F 10am-2pm), over the phone at (815) 968-5222, or online at
For more detailed Box Office information, including hours and ticket purchasing procedures, click here to visit the Box Office Information page.
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Restrictions on the use of still and video cameras vary by event. The event producer determines this policy. Guests should contact the BMO Center Box Office at (815) 968-5222 for the policy prior to the event for all touring shows.
Professional cameras are prohibited at all Coronado Performing Arts Center events unless accompanied by appropriate media credentials. Cameras with lenses that are more than 55mm are NOT allowed. Video cameras and audio recorders are also prohibited in the Coronado Performing Arts Center unless specifically approved. All media should contact the BMO Center Marketing Department at (815) 968-5600 for appropriate media credentials.
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Any child under the age of two typically does not require a ticket to most Coronado Performing Arts Center events. The event producer determines this policy, so please check with the BMO Center Box Office at (815) 968-5222 before purchase. Any child who enters without a ticket must share a seat with an accompanying adult.
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For detailed directions to the Coronado Performing Arts Center click here to visit the Parking and Directions page. If you need further assistance, please call the Box Office at (815) 968-5222.
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Doors typically open one hour prior to all events. Please contact the BMO Center Box Office for specific door opening times at (815) 968-5222
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For the safety and enjoyment of all guests attending events at the Coronado Performing Arts Center, the following behavior or activities are grounds for refusal of entry or eviction (and possibly arrest) from the Coronado Performing Arts Center.
- Use of profanity or any offensive language.
- Possession of illegal or unauthorized items
- Obscene or indecent clothing.
- Smoking inside the building.
- Standing on seats or chairs.
- Appearing overly intoxicated.
- Entering or attempting to enter any "off limits" areas such as the playing surface, stage area, backstage or a restroom of the opposite sex.
- Participating in a fight or verbally abusing, threatening or intimidating other guests or arena employees.
- Throwing of any objects or projectiles at employees, guests, or performers; in seating areas, from balconies, ramps, stairwells or any other area; and onto the ice, stage, or performance area.
- The Coronado Performing Arts Center reserves the right to evict individuals for any other behavior deemed unacceptable.
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Accessible Seating is available upon request and subject to availability. Accessible locations are reserved for patrons with disabilities, with fixed seating for one companion located immediately adjacent to each accessible space. Theses seats may be released for general sale when all other available seating has been sold. To purchase Accessible seating, please contact the Coronado Performing Arts Center at (815) 968-5222 during regular business hours or click here to contact us.
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Please refer to our hotels & restaurants page or the Rockford Area Convention & Visitors Bureau at www.GoRockford.com for information on area lodging and nearby restaurants.
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Lost children/parents should immediately notify the closest Coronado Performing Arts Center employee who will arrange search procedures.
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Parking is cashless and is managed by ABM & the City of Rockford. For detailed parking information click here to visit the Parking and Directions page. If you need further assistance, please call the Box Office at (815) 968-5222.
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Print @ Home ticketing is a delivery option available on
https://coronadopac.org/ that allows customers to have their tickets emailed to them instead of paying mailing charges or waiting in line at the box office. Customers can print the bar coded tickets at home, and bring them directly to the gate to be scanned for entry to the event.
Print @ Home ticketing requires Adobe Acrobat Reader 4.0 or higher. Download it now for free at www.adobe.com.
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For safety reasons, all guests are subject to search upon entering the Coronado Performing Arts Center. In the event that prohibited items are revealed during the search, the guest will be permitted to dispose of the item or return it to their vehicle. The Coronado Performing Arts Center reserves the right to confiscate any prohibited items and/or escort the guest from the building. The Coronado Performing Arts Center will not safeguard any personal belongings or items of any type. Prohibited items include, but not limited to:
- Outside food or beverages.
- Glass/plastic/metal cans or bottles or any similar containers.
- Backpacks, coolers, baby seats or carriers.
- Air horns or any unauthorized noise makers, fireworks, confetti, silly string, streamers, helium balloons or laser pointers.
- Roller skates, roller blades, or roller shoes.
- Large banners or signs.
- Weapons of any kind (knives, firearms, pepper spray, pocket knives, etc.)
- Any other item deemed unacceptable by Coronado Performing Arts Center management.
- Purses no bigger than 8.5" x 11". Clear bags 12" x 6" x 12" are approved. Only clear drawstring bags 12" x 12" are allowed in. Diaper bags must be accompanied with children. Strollers must collapse and be stowed under seat.
- Medical Bags - An exception will be made for medically necessary items after proper inspection at arena gates.
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Once guests exit the building, smoking included, they may NOT re-enter the building with the same ticket. A new ticket may be purchased for re-entry.
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"Scalpers," ticket brokers and on-line auction sites are not recognized ticketing agents of the Coronado Performing Arts Center. If you purchase lost or stolen tickets from a non-authorized agent, you risk being removed from the seats you are in upon the presentation of the replacement tickets by the legal ticket holders. Additionally, if you lose tickets purchased through an unauthorized ticketing agent, the Coronado Performing Arts Center is not responsible for replacement or any other accommodation.
We urge everyone to purchase tickets on-line at
https://coronadopac.org/ or to charge by phone, call (815) 968-5222. Tickets can also be purchased at the BMO Center Box Office, located at the corner of S. Main and Elm Streets in downtown Rockford.
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Available upon request, subject to the availability of a qualified interpreter. Patrons requiring these services are encouraged to request them as soon in advance of the event as possible to ensure availability. Please contact the Coronado Performing Arts Center Guest Services Manager at (815) 968-5600.
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The Coronado Performing Arts Center is a smoke-free facility, including electronic cigarettes and vapes. No smoking allowed on the premises of the venue.
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Guests must possess a valid ticket at all times and are only allowed to sit in their ticketed seats. Any guest unable to produce a ticket may be ejected from the facility without refund. Guests who attempt to ‘sneak’ into the facility may be arrested and cited for evasion of admission.